Transparency

Airlink is committed to creating a safer, more trusting world. In an effort to be transparent with all of our initiatives, we invite you to review our financial reports, and review our commitments to UN-established policies endeavoring for stronger protections for communities in crisis and responders all around the world.

We provide annual reports to all of our airline and NGO partners to increase communication and awareness at every level and phase of a response. All information on our website is true to the extent of our knowledge, and is updated on a frequent basis once we have verifiable information.

For more information, please reach out to Airlink at contact so we can address any questions or concerns directly.

Financial & Annual Reports

Since Airlink’s conception in 2009, we have been known as an organization that delivers reliable, quality transportation and logistics expertise to NGO partners, helping them serve those in need. We’re able to deliver so many flights at low cost because airlines and logistics companies donate much of the passenger and cargo capacity that we translate into solutions for our partners. We also purchase airlift capacity when necessary to meet specific needs in emergencies.

Airlink uses an outside accounting firm to audit its books and valuation practices and has consistently received clean audits and high praise for our financial accountability and our transparency.

We care deeply for our donors – individuals and aviation companies alike – who give because they understand our mission. We do not take their trust for granted.

Annual Reports

Annual Report 2024

Annual Report 2023

Annual Report 2022

Annual Report 2021

Annual Report 2020

Annual Report 2019

Annual Report 2018

Annual Report 2017

Annual Report 2016

IRS Form 990

IRS Form 990 2024

IRS Form 990 2023

IRS Form 990 2022

IRS Form 990 2021

IRS Form 990 2020

IRS Form 990 2019

IRS Form 990 2018

IRS Form 990 2017

IRS Form 990 2016

Additional Information

Tax ID #37-1710848

IRS 501(c)(3) non-profit determination letter

State Nonprofit Disclosures (US)

PSEA Policy

Airlink, Inc.

Policy on the Protection from Sexual Exploitation and Abuse (PSEA)

Last updated: May 2022

Mission

Airlink, Inc. (the “Company” or “Airlink”) is a rapid-response humanitarian relief organization that links pre-qualified nonprofits with airlines to help communities in crisis worldwide.  Since its founding in 2010, the Company has transported thousands of aid workers and millions of pounds of cargo by air.

 

Introduction

Airlink requires its directors, officers, employees, volunteers, and external partners to adhere to the highest standards of accountability and professionalism, which requires honest, ethical, respectful, and nonexploitative conduct.

This policy states Airlink’s expectations regarding the manner in which all persons working for and with the Company interact with beneficiaries, including express conduct that is prohibited. It also states the processes and procedures Airlink will maintain to ensure all parties uphold these standards and how misconduct is identified, reported, and addressed in an appropriate and timely manner.

 

Scope of Applicability

This policy applies to all persons working for Airlink, or on behalf of the Company in any capacity, including employees at all levels, directors, officers, seconded workers, volunteers, interns, and contractors (collectively “Team Members”), as well as vendors, NGO partners, and private sector partners (collectively “Partners”). It applies during and outside of working hours, every day of the year, at both the headquarters and project levels. Should this policy demand a higher standard than the local laws then this policy will prevail. All staff and representatives named above can raise a complaint via the procedures outlined in this policy.

In the context of Airlink’s work, it is necessary to consider that, as an NGO-to-NGO service provider, we seldom work directly or indirectly with communities affected by disasters. However, Airlink works with a wide range of actors who have both direct and indirect contact with vulnerable populations, and from time to time, Team Members may visit Partners onsite where they are running a program.

 

 1.     Definitions: What is Sexual Exploitation and Abuse

1.1.     The UN Secretary General’s Bulletin on Protection from Sexual Exploitation and Abuse (2003) defines sexual exploitation and abuse as:

1.1.1. Sexual exploitation: ‘Any actual or attempted abuse of a position of vulnerability, differential power or trust, for sexual purposes including but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another’

1.1.2. Sexual abuse: ‘The actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions’

1.2.     The Company’s definition of sexual exploitation and abuse aligns with this but goes further to also prohibit the exchange of money, employment, goods, or services (including assistance that is due to beneficiaries) for sex, including sexual favors or other forms of humiliating, degrading, or exploitative behavior.

1.3.     Alongside this, the Company affirms the primacy of Accountability to Affected Populations as an integral part of its humanitarian signature and upholds the Core Humanitarian Standard (CHS) specifically standard 3 “Communities and people affected by crisis are not negatively affected and are more prepared, resilient and less at-risk as a result of humanitarian action” and standard 5 “Communities and people affected by crisis have access to safe and responsive mechanisms to handle complaints”.

1.4.     Airlink’s PSEA and safeguarding approach seeks to prevent and robustly respond to all forms of sexual harassment, exploitation, and abuse and any other harms carried out by Team Members and Partners towards anyone we come into contact with through our work. We recognize the ways in which various forms of sexual violence and abuse of power intersect; our policies distinguish between abusive behaviors carried out between Team Members (addressed through our Anti-Harassment Policy), abusive behaviors carried out towards children (addressed through our Child Safeguarding Policy), and abusive behaviors carried out towards adult beneficiaries (addressed through this policy).

2.     Confidentiality and Survivor-Centered Approach

2.1.      The Code of Conduct states that it is the duty and the responsibility of all Team Members and Partners to report any suspicions or incidences of sexual harassment, exploitation, and abuse. Failure to report to an appropriate person is a breach of the Company’s Code of Conduct and this policy, and could lead to disciplinary action being taken, up to and including termination. More details on reporting can be found in Section 4.

2.2.      In line with our survivor-centered approach, individuals do not have to report about something that they have experienced.

2.3.      The Company is committed to working with survivors/complainants and all others involved in an incident management process in a confidential and respectful manner. Breaches of confidentiality undermine confidence and trust in the Company’s PSEA and complaint management processes—and in the organization itself. Maintaining confidentiality around people’s personal data and information is particularly important when managing issues relating to sexual harassment, exploitation, and abuse.

2.4.      From the point of disclosure to the final outcome of any investigation, every effort will be made to maintain and promote confidentiality in order to protect the safety and privacy of everyone involved.

2.5.      Information must be shared on a ‘Need to Know’ basis – that is, only those who need to be informed so they can support an investigation or because they hold overall accountability will be given information, and they will receive only as much information as they need in order to be effective.

2.6.      If information is shared confidentially which relates to a child or suggests that someone’s life is in danger, then action will need to be taken outside of standard confidentiality procedures in order to ensure that everyone is safe. This will be managed on a case-by-case basis, and the safety and well-being of the beneficiary in question are always paramount. As noted above, only those who need to know will be informed so they can take effective action.

3.         Policy Statements and Standards of Conduct

3.1.      Consistent with the Company’s mission, Airlink expects all of its Team Members and Partners to treat all beneficiaries with respect and dignity and to always act in the best interests of their physical and emotional well-being, and never engage in conduct that could be perceived as abusive or exploitative.

3.2.      Airlink expects its Team Members and Partners to constantly look out for the best interests of people affected by emergencies, to identify and minimize the risk of harm, abuse, or exploitation by others, and to report and ensure follow-up any time a Team Member or Partner has reason to believe that a beneficiary is being harmed, abused, or exploited by an Airlink Team Member or Partner.

3.3.      Consistent with these principles, Airlink has zero tolerance for and abhors conduct towards beneficiaries that is exploitative or abusive. This includes conduct or attempted conduct that is or could reasonably be perceived as sexually abusive, including all definitions described in this policy.

3.4.      Airlink expects and requires that Team Members who are aware of specific facts that would lead them to suspect that another Airlink Team Member or Partner is engaged in sexual abuse or exploitation report such behavior.

3.5.      The Company prohibits any of its Partners or Team Members from engaging in any form of sexual activity with beneficiaries. Relationships or any kind of sexual activity with community members who are not beneficiaries is not prohibited, however, Team Members must ensure the relationship is not and could not be perceived to be exploitative or abusive.

3.6.      The Company prohibits any Partner or Team Member from buying sex. Airlink does not make judgments on people who sell sex, however, in recognition of the potential for sexual exploitation and abuse and in line with the IASC Core Principles on PSEA, the Company has banned this activity.

3.7.      In addition to sexual exploitation and abuse of beneficiaries, the Company prohibits staff and other representatives from engaging in any kind of sexual activity with children (anyone under the age of 18 years, or older if the local law indicates this). See the Child Safeguarding Policy for more information.

3.8.      Persons who make good faith reports of suspected abuse or exploitation of beneficiaries carried out by Airlink Team Members or Partners will not be retaliated against for their reporting even if later the allegations prove unfounded. Knowingly making false reports is, however, grounds for disciplinary action.

3.9.      Violations of this Policy by Team Members can be grounds for disciplinary action, up to and including termination. For alleged abuse that may also constitute criminal conduct, the accused person may also be subject to criminal prosecution.

3.10.      Team Members and Partners are obliged to create and maintain an environment that prevents sexual exploitation and abuse and promotes the implementation of this Policy. Managers at all levels have particular responsibilities to support and develop systems that maintain this environment.

3.11.      Airlink provides a means for reports of sexual abuse and exploitation to be surfaced, including through anonymous reporting, and ensures that all reports of sexual abuse or exploitation by Airlink Team Members or Partners are independently reviewed and, if they appear potentially credible, fully investigated by trained professional investigators, and reported to donors in accordance with donor requirements.

3.11.1.      Any individual who believes that a violation of this policy has occurred, whether by a supervisor, manager, coworker, subordinate, or another person, should immediately inform the Administrative Operations Manager, the CEO or Chair of the Board.

3.11.2.      All reports will be referred to the CEO, the Chair of the Board, or, as appropriate, to the Company’s legal counsel, for investigation, review, or other appropriate action.

3.11.3.      The Administrative Operations Manager or such other individual deemed appropriate by the CEO or Chair of the Board will conduct a prompt, thorough investigation of the report to determine what has happened. All facts concerning any report (including the identities of the complaining party, the person alleged to have violated this policy, and other witnesses) will be kept confidential from anyone who does not have a legitimate reason to know about them, subject to management’s need to investigate and take appropriate remedial measures.

3.11.4.      If the Company concludes that its PSEA policy has been violated, it will take prompt corrective action reasonably designed to end the violation and to prevent any further violations from occurring. Such corrective action may include disciplinary action against anyone found to have violated this policy, up to and including immediate termination of employment.

3.11.5.      All reports are confidentially, independently, and thoroughly investigated by a third-party investigator trained in how to conduct investigations into sexual abuse or exploitation and in a manner that ensures, to the extent possible, the protection of the beneficiary. All such activities will include the core principles/aspects of an investigation per IASC Draft Model Complaints and Investigation Procedures and Guidance Related to Sexual Exploitation and Abuse:

3.11.5.1.         Thoroughness: investigations must be conducted in a diligent, complete, and focused manner.

3.11.5.2.      Confidentiality: complainants, witnesses, and the subject of complaint have a right to confidentiality other than in certain, exceptional circumstances.

3.11.5.3.      Safety: the safety and welfare needs of the victim and/or complainant are paramount.

3.11.5.4.      Competent, responsible, independent investigators: people conducting investigations and preparing reports should be responsible, independent, and have received training.

3.11.5.5.      Impartiality: investigations must be conducted in a fair and equitable way. Investigators must be free of any influence that could impair their judgment.

3.11.5.6.      Objectivity: evidence to support and refute the allegation must be gathered and reported in an unbiased and independent manner.

3.11.5.7.      Timelines: investigations must be conducted and reported in a timely way.

3.11.5.8.      Accuracy and documentation: investigation reports and their conclusions must be supported by adequate documentation.

3.12.       This policy is intended to ensure compliance with all laws, regulations, and donor requirements, including the international standards set forth by the Inter-Agency Standing Committee’s Six Core Principles on PSEA. Should any law or donor requirement exceed the requirements in this policy, the donor or legal requirement will prevail.

4.         Policy Administration

4.1.      Airlink’s Administrative Operations Manager is responsible for ensuring that recruiting processes are in place to mitigate the risk of PSEA violations and that all Team Members undergo the code of conduct training and sign the certification.

4.2.      Airlink’s Administrative Operations Manager and the Director of Humanitarian Programs are responsible for leading a review of this Policy every two years to ensure adherence to best practices in PSEA. Recommendations for revisions will be submitted to the Governance Committee for approval.

4.3.      Airlink ensures compliance with this policy with regard to staffing through the following actions as implemented through appropriate processes and procedures.

4.3.1.      All potential new Team Members undergo PSEA screening before they are hired.

4.3.2.      All Team Members are informed and trained on what conduct this policy requires (via code of conduct training) and their responsibilities under this Policy, including what is sexual exploitation and abuse and how to report it, and all Team Members certify that they have understood this policy and agree to abide by it.

4.4.      Airlink ensures its Partners are in compliance with this policy through the following actions.

4.4.1.       Where appropriate and when in direct contact with beneficiaries, Partners are informed of the requirements of this Policy.

4.4.2.      Contractual agreements or memoranda of understanding with Partners include obligations to adhere to this Policy and any additional donor-required provisions relating to PSEA, and Partners have the capacity to ensure their compliance with this policy, including, if necessary, training for Partners and additional monitoring.

4.5.      Airlink ensures its communications materials and activities comply with this Policy through the following actions.

4.5.1.      Images, interviews and videos of beneficiaries obtained by Airlink or its Partners are only taken after understanding their potential impact on the safety, dignity and well-being of people affected by emergencies, and in a manner that ensures respect for beneficiaries, including respect for their privacy, and in compliance with applicable laws.

4.5.2.      Identifiable images and stories of people affected by emergencies are only obtained and used by Airlink or its Partners after receiving informed consent after they are informed of how their images or story will be used. Personal information communicated to Airlink will be stored in an appropriately secure manner.

4.6.      Airlink computers, cameras, telephones, video recorders, or network systems may not be used to view or share sexually explicit images.

4.7.      Team Members, Partners, beneficiaries, and communities can anonymously (if they choose) report all forms of sexual abuse or exploitation by Airlink Team Members or Partners, and all such reports will be promptly investigated by the Administrative Operations Manager and referred to others as described herein.

4.8.      All reports will be disclosed to donors as and when the donor requires, to the extent permissible by law. Any reports that include allegations of criminal misconduct will be disclosed to law enforcement.

4.9.      Any Team Member or Partner accused of sexual abuse or exploitation is, at a minimum, removed from access to communities affected by emergencies until the investigation determines that they do not pose a threat.

5.         Care, Treatment, and Protection of Survivors

5.1.      Upon receipt of a complaint and initiation of an investigation, the Company believes that the care and treatment of survivors is the highest priority. It is necessary to address the complainant’s, victim’s, and other beneficiaries’ potential need for immediate and ongoing assistance. This can include:

5.1.1.      Medical care

5.1.2.      Psychological care/trauma counseling

5.1.3.      Security

5.1.4.      Economic assistance

5.1.5.      Food and clothing

5.1.6.      Shelter

5.2.      As the Company and its Partners may not have the capacity to provide all of the above services, they may contact other NGOs or UN agencies who are providing these services at the field site(s) to ensure they are appropriate and accessible.

6.         NGO Partner Commitment

6.1.      Airlink expects its Partners to follow the standards described in this Policy, including taking measures to prohibit their staff and representatives from engaging in any sexual harassment, exploitation, or abuse.

6.2.      Partners must have a zero-tolerance policy on sexual harassment, exploitation, and abuse, and take all measures available to them to prevent and respond to actual, attempted, or threatened forms of sexual abuse and exploitation in the course of their own operations.

6.3.      Partners must immediately report any suspicion of sexual harassment, exploitation, or abuse occurring within Airlink-supported programs. Failure to report will be treated as serious and may result in termination of any agreement with Airlink or discontinuation of support from Airlink.

 

EMPLOYEE RECEIPT AND ACKNOWLEDGEMENT OF PSEA POLICY

 

I have read and understand the Airlink Inc. PSEA Policy. My signature below confirms my knowledge, acceptance, and agreement to comply with the policy.

 

_____________________________________

Employee’s Signature

 

_____________________________________

Printed Name

 

______________________________

Date Signed by Employee

 

TO BE PLACED IN EMPLOYEE’S PERSONNEL FILE

Child Safeguarding Policy

Airlink, Inc.

Child Safeguarding Policy

Mission

Airlink, Inc. (the “Company” or “Airlink”) is a rapid-response humanitarian relief organization that links pre-qualified nonprofits with airlines to help communities in crisis worldwide.  Since its founding in 2010, the Company has transported thousands of aid workers and millions of pounds of cargo by air.

Introduction

Airlink requires its directors, officers, employees, volunteers, and external partners to adhere to the highest standards of accountability and professionalism, which requires honest, ethical, respectful, and nonexploitative conduct.

This policy states Airlink’s expectations regarding the manner in which all persons working for and with the Company interact with beneficiaries, including express conduct that is prohibited. It also states the processes and procedures Airlink will maintain to ensure all parties uphold these standards and how misconduct is identified, reported, and addressed in an appropriate and timely manner.

 

Scope of Applicability

This policy applies to all persons working for Airlink, or on behalf of the Company in any capacity, including employees at all levels, directors, officers, seconded workers, volunteers, interns, and contractors (collectively “Team Members”), as well as vendors, NGO partners, and private sector partners (collectively “Partners”). It applies during and outside of working hours, every day of the year, at both the headquarters and project levels. Should this policy demand a higher standard than the local laws then this policy will prevail. All staff and representatives named above can raise a complaint via the procedures outlined in this policy.

In the context of Airlink’s work, it is necessary to consider that, as an NGO-to-NGO service provider, we seldom work directly or indirectly with communities affected by disasters. However, Airlink works with a wide range of actors who have both direct and indirect contact with vulnerable populations, and from time to time, Team Members may visit Partners onsite where they are running a program.

 1.    Definitions: What is Child Abuse?

1.1.      Safeguarding: To take all reasonable steps to prevent harm, particularly sexual exploitation, abuse, and harassment from occurring; to protect people, especially vulnerable adults and children, from that harm; and to respond appropriately when harm does occur

1.2.      Child: A person under the age of 18 years of age, in accordance with the definition of a child in Article 1 of the United Nations Convention on the Rights of the Child, 1989.

1.3.      Abuse: Includes a range of behavior from physical abuse, emotional ill-treatment, sexual abuse, neglect or insufficient supervision, and trafficking to commercial, transactional, labor, or other exploitation resulting in actual or potential harm to the child’s health, wellbeing, survival, development, or dignity. It includes, but is not limited to, any act or failure to act which results in death, serious physical or emotional harm to a child, or an act or failure to act which presents an imminent risk of serious harm to a child. It also includes attempted abuse.

1.3.1.      Sexual Abuse: The involvement of a child in sexual activities, whether or not the child is aware of what is happening. The activities may involve physical contact, including assault by penetration (for example, rape or oral sex) or non-penetrative acts such as masturbation, kissing, rubbing, and touching outside of clothing. They may also include non-contact activities, such as involving children in looking at, or in the production of, sexual images, watching sexual activities, encouraging children to behave in sexually inappropriate ways, or grooming a child in preparation for abuse (including via the internet). Adult males do not solely perpetrate sexual abuse. Women can also commit acts of sexual abuse, as can other children.

1.3.2.      Physical abuse: The non-accidental use of physical force that deliberately or inadvertently causes a risk of/or actual injury to a child. This may include hitting, shaking, throwing, poisoning, burning or scalding, drowning, suffocating, or otherwise causing non-accidental physical harm to a child. Physical harm can also be caused when a parent or caregiver fabricates the symptoms of, or deliberately induces, illness or temporary, permanent injury or disability of a child.

1.3.3.      Emotional abuse: Involves doing harm to a child’s emotional, intellectual, mental, or psychological development. This may occur as an isolated event or on an ongoing basis. Emotional abuse includes but is not limited to any humiliating or degrading treatment (e.g. bad name-calling, threats, yelling/screaming/cursing, teasing, constant criticism, belittling, persistent shaming, etc.), failure to meet a child’s emotional needs, and rejecting, ignoring, terrorizing, isolating or confining a child.

1.4.      Neglect: Allowing for context, resources, and circumstances, neglect refers to a persistent failure to meet a child’s basic physical and/or psychological needs that is likely to result in serious impairment of a child’s healthy physical, emotional, and mental development. It can include failures to supervise, protect from known harms, or provide adequate nutrition, shelter, or safe working/living conditions. It can also include acting in ways that may put a child at risk for exploitation or abuse.

1.5.      Exploitation: An umbrella term used to describe the abuse of children who are forced, tricked, coerced, or trafficked into exploitative activities. For Airlink, child exploitation includes modern slavery and trafficking of children and children forced or recruited into armed conflict. Child sexual exploitation is a form of child sexual abuse. It occurs when an individual or group takes advantage of an imbalance of power to coerce, manipulate or deceive a child or young person under the age of 18 into sexual activity; (a) in exchange for something the victim needs or wants, and/or (b) for the financial advantage or increased status of the perpetrator or facilitator. The victim may have been sexually exploited even if the sexual activity appears consensual. Child sexual exploitation does not always involve physical contact; it can also occur with the use of technology.

1.6.      Airlink’s Child Safeguarding Policy seeks to prevent and robustly respond to all forms of exploitation and abuse and any other harms carried out by Team Members and Partners towards any child we come into contact with through our work. Airlink recognizes the ways in which various forms of sexual violence and abuse of power intersect; our policies which distinguish between abusive behaviors carried out between Team Members (addressed through our Anti-Harassment Policy), abusive behaviors carried out towards children (addressed through this policy), and abusive behaviors carried out towards adult beneficiaries (addressed through our Policy on the Protection from Sexual Exploitation and Abuse (PSEA)).

2.         Policy Statements and Standards of Conduct

2.1.      Consistent with the Company’s mission, Airlink expects all of its Team Members and Partners to treat all beneficiaries, particularly children, with respect and dignity and to always act in the best interests of their physical and emotional well-being, and never engage in conduct that could be perceived as abusive or exploitative.

2.2.      Airlink expects its Team Members and Partners to constantly look out for the best interests of people affected by emergencies, especially the children with whom they work, to identify and minimize the risk of harm, abuse, or exploitation by others, and to report and ensure follow-up any time a Team Member or Partner has reason to believe that a child beneficiary is being harmed, abused, or exploited by an Airlink Team Member or Partner.

2.3.      Consistent with these principles, Airlink has zero tolerance for and abhors conduct towards children that is exploitative or abusive. This includes conduct or attempted conduct that is or could reasonably be perceived as abusive, including all definitions described in this policy.

2.4.      Airlink expects and requires that Team Members who are aware of specific facts that would lead them to suspect that another Airlink Team Member or Partner is engaged in child abuse or exploitation to report such behavior.

2.5.      Persons who make good faith reports of suspected abuse or exploitation of children carried out by Airlink Team Members or Partners will not be retaliated against for their reporting even if later the allegations prove unfounded.  Knowingly making false reports can, however, be grounds for disciplinary action.

2.6.      Violations of this Policy by Team Members can be grounds for disciplinary action, up to and including termination. For alleged abuse that may also constitute criminal conduct, the accused person may also be subject to criminal prosecution. Mistaken belief in the age of a child is not a defense.

2.7.      Airlink provides a means for reports of child abuse and exploitation to be surfaced, including through anonymous reporting, and ensures that all reports of child abuse or exploitation by Airlink Team Members or Partners are independently reviewed and, if they appear potentially credible, fully investigated by trained professional investigators, and reported to donors in accordance with donor requirements.

2.7.1.      Any individual who believes that a violation of this policy has occurred, whether by a supervisor, manager, coworker, subordinate, or another person, should immediately inform the Administrative Operations Manager, the CEO, or the Chair of the Board.

2.7.2.      All reports will be referred to the CEO, the Chair of the Board, or, as appropriate, to the Company’s legal counsel, for investigation, review, or other appropriate action.

2.7.3.      The Administrative Operations Manager or such other individual deemed appropriate by the CEO or Chair of the Board will conduct a prompt, thorough investigation of the report to determine what has happened. All facts concerning any report (including the identities of the complaining party, the person alleged to have violated this policy, and other witnesses) will be kept confidential from anyone who does not have a legitimate reason to know about them, subject to management’s need to investigate and take appropriate remedial measures.

2.7.4.      If the Company concludes that its Child Safeguarding policy has been violated, it will take prompt corrective action reasonably designed to end the violation and prevent any further violations from occurring. Such corrective action may include disciplinary action against anyone found to have violated this policy, up to and including immediate termination of employment.

2.7.5.      All reports are confidentially, independently, and thoroughly investigated by a third-party investigator trained in how to conduct investigations into child abuse or exploitation and in a manner that ensures, to the extent possible, the protection of the child.

2.8.      This policy is intended to ensure compliance with all laws, regulations, and donor requirements, including the international standards in the UN Convention on the Rights of the Child. Should any law or donor requirement exceed the requirements in this policy, the donor or legal requirement will prevail.

3.         Policy Administration

3.1.      Airlink’s Administrative Operations Manager is responsible for ensuring that child-safe recruiting processes are in place and that all Team Members undergo the code of conduct training and sign the certification.

3.2.      Airlink’s Administrative Operations Manager and the Director of Humanitarian Programs are responsible for leading a review of this policy every two years to ensure adherence to best practices in child safeguarding. Recommendations for revisions will be submitted to the Governance Committee for approval.

3.3.      Airlink ensures compliance with this policy with regard to staffing through the following actions as implemented through appropriate processes and procedures.

3.3.1.      All potential new Team Members undergo child-safe screening before they are hired.

3.3.2.      All Team Members are informed and trained on what conduct this policy requires (via code of conduct training) and their responsibilities under this Policy, including what is child abuse and how to report it, and all Team Members certify that they have understood this policy and agree to abide by it.

3.4.      Airlink ensures its Partners are in compliance with this policy through the following actions.

3.4.1.      Where appropriate and when in direct contact with children, Partners are informed of the requirements of this Policy.

3.4.2.      Contractual agreements or memoranda of understanding with Partners include obligations to adhere to this Policy and any additional donor-required provisions relating to child safeguarding, and Partners have the capacity to ensure their compliance with this policy, including, if necessary, training for Partners and additional monitoring.

3.5.      Airlink ensures its communications materials and activities comply with this Policy through the following actions.

3.5.1.      Images, interviews, and videos of children obtained by Airlink or its Partners are only taken after understanding their potential impact on the safety, dignity, and well-being of children, and in a manner that ensures respect for children, including respect for their privacy, and in compliance with applicable laws.

3.5.2.      Identifiable images and stories of children are only obtained and used by Airlink or its Partners after receiving informed consent from their parents/guardians provided in writing, when possible, and after they are informed of how their images or story will be used. For children over 14 years of age, in addition to parental/guardian consent, informed consent will be obtained directly from the child, in writing, when possible. Identifying information of children beneficiaries will not be disclosed without their and their parent/guardian’s written permission unless the sole reason for such disclosure is the well-being or protection of the child. Personal information communicated to Airlink will be stored in an appropriately secure manner.

3.6.      Airlink computers, cameras, telephones, video recorders, or network systems may not be used to view or share sexually explicit images of children.

3.7.      Team Members, Partners, beneficiaries (including children, where applicable) and communities can anonymously (if they choose) report all forms of child abuse or exploitation by Airlink Team Members or Partners, and all such reports will be promptly investigated by the Administrative Operations Manager and referred to others as described herein.

3.8.      All reports will be disclosed to donors as and when the donor requires, to the extent permissible by law. Any reports that include allegations of criminal misconduct will be disclosed to law enforcement.

3.9.      Any Team Member or Partner accused of child abuse or exploitation is, at a minimum, removed from access to children until the investigation determines that they do not pose a threat.

4.         NGO Partner Commitment

4.1.      Airlink expects its Partners to follow the standards described in this Policy, including taking measures to prohibit their staff and representatives from engaging in any child exploitation or abuse.

4.2.      Partners must have a zero-tolerance policy on child abuse and exploitation and take all measures available to them to prevent and respond to actual, attempted, or threatened forms of child abuse and exploitation in the course of their own operations.

4.3.      Partners must immediately report any suspicion of child abuse or exploitation occurring within Airlink-supported programs. Failure to report will be treated as serious and may result in termination of any agreement with Airlink or discontinuation of support from Airlink.

 

EMPLOYEE RECEIPT AND ACKNOWLEDGEMENT OF CHILD SAFEGUARDING POLICY

 

I have read and understand the Airlink Inc. Child Safeguarding Policy. My signature below confirms my knowledge, acceptance, and agreement to comply with the policy.

 

_____________________________________

Employee’s Signature

_____________________________________

Printed Name

______________________________

Date Signed by Employee

TO BE PLACED IN EMPLOYEE’S PERSONNEL FILE

Whistleblower Policy

Airlink, Inc.

Whistleblower Policy

Adopted by the Board on February 16, 2016

Introduction

Airlink, Inc. (the “Company” or “Airlink”) requires its directors, officers, employees and volunteers (each a “Protected Person”) to observe high standards of business and personal ethics in the performance of their duties on the Company’s behalf.  As employees and representatives of the Company, Protected Persons are expected to practice honesty and integrity in fulfilling their responsibilities and are required to comply with all applicable laws and regulations.

The objectives of this Whistleblower Policy are to encourage and enable Protected Persons, without fear of retaliation, to raise concerns regarding suspected unethical and/or illegal conduct or practices on a confidential and, if desired, anonymous basis so that the Company can address and correct inappropriate conduct and actions.

Reporting Responsibility

It is the responsibility of all Protected Persons to report in good faith any concerns they may have regarding actual or suspected activities that may be illegal, fraudulent or in violation of the Company’s policies with respect to, without limitation, fraud, theft, embezzlement, accounting or auditing irregularities, bribery, kickbacks, misappropriation or misuse of the Company’s assets, forgery or alteration of documents, unauthorized alteration or manipulation of computer files, pursuit of a benefit or advantage in violation of the Company’s Conflict of Interest Policy and authorizing or receiving compensation for hours not worked, goods not received or services not performed, as well as any violations or suspected violations of high business and personal ethical standards, as such standards relate to the Company (each a “Concern”), in accordance with this Whistleblower Policy.

No Retaliation

No Protected Person who in good faith reports a Concern shall suffer intimidation, harassment, retaliation, discrimination or adverse employment consequence because of such report.  Any employee of the Company who retaliates against someone who has reported a Concern in good faith is subject to discipline up to and including termination of employment.  Notwithstanding anything contained herein to the contrary, this Policy is not an employment contract and does not modify the employment relationship between the Company and its employees, nor does it change the fact that employees of the Company are employees at will.  Nothing contained herein is intended to provide any Protected Person with any additional rights or causes of action, other than those provided by law.

Reporting Concerns

Any Concerns should be reported as soon as shall be practicable to the Chair of the Company’s

Audit Committee (the “Compliance Officer”).  If a complainant is not comfortable discussing the Concern with the Compliance Officer, then he/she may report the Concern to another member of the Audit Committee or the Board of Directors.  If a Concern is reported verbally to the Compliance Officer and after discussion with the Compliance Officer, the individual reporting the Concern or the Compliance Officer believes that such Concern merits further attention, the complainant shall reduce the Concern to writing, with the assistance of the Compliance Officer if requested by the individual.

A “Reported Concern” is any Concern that:

  1. is written;
  2. is submitted to the Compliance Officer;
  3. the complainant believes merits further review or investigation after discussion with the Compliance Officer.

Compliance Officer

Any questions with regard to the scope, interpretation or operation of this Whistleblower Policy should also be directed to the Compliance Officer.  The Compliance Officer is responsible for investigating and resolving all Reported Concerns and shall advise the Audit Committee of all Reported Concerns.  The Compliance Officer shall report to the full Board of Directors at each regularly scheduled board meeting on compliance activity.

Handling of Reported Concerns

The Compliance Officer will acknowledge the receipt of each Reported Concern within five (5) Business Days, but only to the extent that the reporting person’s identity is disclosed or the contact information for such person is provided.  The Compliance Officer shall promptly notify the Audit Committee of any Reported Concern.  If another member of the Audit Committee or the Board of Directors receives the Reported Concern, such other member of the Audit Committee or Chairperson of the Board shall make the acknowledgment to the complainant and report to the Audit Committee as required hereunder.  The Audit Committee shall be responsible for investigating all Reported Concerns; the scope of any such investigation being within the sole discretion of the Audit Committee, and appropriate corrective action will be taken if warranted by the investigation.  The Audit Committee may determine that a Reported Concern is outside the scope of this Policy, in which case it is not required to investigate the Reported Concern but should advise the complainant that his or her Concern is not covered by this Policy.

Investigation

The Compliance Officer and/or Audit Committee may delegate the responsibility to investigate a Reported Concern to one or more employees of the Company or to any other individual, including persons not employed by the Company, selected by the Compliance Officer or Audit Committee; provided that neither the Compliance Officer or the Audit Committee may delegate such responsibility to an employee or another individual who is the subject of the Reported Concern or in a manner that would compromise either the identity of an employee who reported the Concern anonymously or the confidentiality of the complaint or resulting investigation.  

Notwithstanding anything herein to the contrary, the scope, manner and parameters of any investigation of a Reported Concern, shall be determined by the Audit Committee in its sole discretion and the Company and its employees shall cooperate as necessary in connection with any such investigation.  The Audit Committee shall determine what professional assistance, if any, is needed in order to conduct an investigation.  The Audit Committee will be free in its sole discretion to engage outside auditors, counsel or other experts to assist in the investigation and in the analysis of results.

Acting in Good Faith

Anyone reporting a Concern must act in good faith and have reasonable grounds for believing that the information disclosed may indicate a violation of ethical standards.  Any allegations that prove to have been made maliciously or knowingly to be false will be viewed as a serious disciplinary offense and may result in discipline, up to and including dismissal from a volunteer position or termination of employment. Such conduct may also give rise to other actions, including civil lawsuits.

Confidentiality

The Company takes seriously its responsibility to enforce this Policy and therefore encourages any person reporting a Concern to identify him or herself so as to facilitate any resulting investigation.  Notwithstanding the foregoing, in reporting a Concern, a Protected Person may request that such report be treated in a confidential manner (including that the Company take reasonable steps to ensure that the identity of the reporting person remains anonymous).  Concerns may also be reported on an anonymous basis.  Reports of Concerns will be kept confidential to the extent possible and consistent with the need to conduct an adequate investigation.

Distribution

The Company shall post a copy of this Policy on Airlink’s website.  A printed or electronic copy of this Policy shall also be provided to each employee of Airlink.  Contractors should be notified of the existence of the Policy and that it can be found on the website.  

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