Human Resources Manager

Washington, DC
Posted 2 weeks ago

About Airlink

Airlink is a Washington, DC-based nonprofit humanitarian logistics organization that works with aviation and logistics partners to transport relief workers and emergency supplies for reputable non-governmental organizations (NGOs) responding to rapid-onset disasters and other humanitarian crises around the globe.

Today, Airlink’s network consists of more than 50 commercial and charter airlines and 200+ international NGOs. Airlink and its airline partners have transported more than 12,000 passengers and more than 16 million pounds of cargo in support of a broad range of humanitarian initiatives that have provided aid to more than 59 million people. Airlink has saved our NGO partners more than USD $36 million in transport costs.

Looking forward, Airlink shows no signs of slowing down, with a three-year strategic plan that includes increasing our team by 25%, doubling our annual revenue, and diversifying our funding base. To that end, we are seeking a Development Associate to support our expanding Development team in achieving its fundraising goals from corporate, foundation, individual, and government donors. 

Position Summary

Reporting to the VP of Operations & Finance, the Human Resources Manager will oversee all HR functions, including recruitment, compensation, benefits, performance management, and employee development. They will ensure that our HR programs and initiatives are effective, efficient, and aligned with overall business objectives.

The ideal candidate must have solid leadership skills and a track record of successfully implementing HR strategies, preferably in a non-profit organization. We’re eager to find an HR Manager who connects and communicates easily with people and has the adaptability needed to excel in the dynamic nature of today’s workforce. Due to the nature of Airlink’s mission supporting disaster response, there will be an occasional need to work extended hours or on weekends with limited advance notice.

Primary Responsibilities:

General HR Administration and Systems

  • Oversee and refine HR processes, ensuring alignment with Airlink’s goals and strategic plan.
  • Manage HRIS systems; assess current solutions and recommend/implement new systems based on organizational needs.
  • Ensure HR processes and actions comply with labor laws and regulations; share relevant laws and compliance with staff.


  • Develop and implement recruitment strategies to ensure a robust and diverse applicant pool for all openings.
  • Manage the hiring process to ensure consistency and communication across teams.
  • Develop and implement a comprehensive onboarding process.

Compensation & Benefits

  • Evaluate and update Airlink’s compensation and benefits policy, ensuring best-in-class offerings.
  • Research, implement, and maintain standardized salary ranges across the organization and relative to peer organizations.
  • Manage payroll and benefits administration, including PTO, health insurance, and 401(k).

Performance Management

  • Support implementation and continuous improvement of annual goal-setting and performance management processes.
  • Collaborate with senior leadership to update and maintain organizational chart and job descriptions.
  • Support VP in proactively addressing performance issues, and if necessary, terminations.

Employee Development

  • Support employee relations to cultivate a positive and respectful workplace culture.
  • Develop internal staff training and identify relevant external professional development opportunities.

Required Qualifications:

  • A Bachelor’s s degree or relevant work experience + High School diploma.
  • At least four years of HR experience - non-profit organization preferred.
  • Strong project management skills and attention to detail.
  • Thorough knowledge of employment-related laws and regulations.
  • Adept at problem-solving and conflict resolution.

Preferred Skills and Personal Characteristics:

  • Exceptional emotional intelligence and communication skills – employs active listening, leads with honesty and integrity, and reads social cues.
  • Maintains a professional, principled, organized, and respectful approach, showing responsiveness and taking strong initiative.
  • Passion for Airlink’s mission and commitment to aiding those in need.


Airlink is headquartered in downtown Washington, D.C., and operates a hybrid work schedule with the team in-office three days a week. Given the collaborative nature of this position, we are only considering candidates who are in or willing to relocate to the Washington, D.C. area.

Compensation & Benefits:

The salary range for this position is $65,000 to $80,000. Additionally, Airlink provides a comprehensive benefits package including, but not limited to:

  • 75% company-paid health benefits, including dental and vision for employees
  • Competitive 401(k) matching
  • Three weeks of paid vacation per year, sick leave, and paid parental leave
  • Cell phone with international service
  • EAP Program

To Apply:

Please email your resume and cover letter to careers@airlinkflight.orgSubject: HR Manager. Applications will be considered on a rolling basis until the position is filled. Only those selected for an interview will be contacted.  No telephone inquiries, please. 

EEO Statement:

Airlink is an equal-opportunity employer.  The organization provides equal employment opportunities to qualified persons without regard to race, sex, religion, national origin, disability, age, marital status, pregnancy, sexual orientation, veteran status, genetic information or make-up, or any other protected category enumerated by applicable local ordinance, state law, or federal law.

Job Features

Job CategoryDevelopment/Fundraising

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